Payment to us

As known, we are in Indonesia still not allowed to receive the payment via online / internet such as through paypal or other online merchant services which direct to our Indonesian bank account. Here under are several best alternative ways’ to receive your payment in offline service.

  1. You could send us by Bank Wire Transfers to our Bank Account (The process will take at least 5 bank working days to receive)
  2. You could send us your payment via Western Union service will be received in a day which your digital transfers code from western union needed to draw it.
  3. You could send us via E-gold. COM which 5% of total payment will be added to receive your  balance   of payment. It will be received in one day.

Payment Term & Condition as follow:
To avoid the hassle prior to date of departure or on your arrival date from your origin country. Fifty % of deposit or any payment transfer is required before arrival date. However, full of pre-payment will be required during the meeting service, with our representative in Lombok. Prior to joining your selected trips, cash payment will be accepted during the meeting service. All payment can be made in Rupiah (Rp), USD, Euro. Australian Dollar, or Pounds, based on the exchange rate at the time of transaction.

Cancellation and refunds
50% cancellation fee will be applied, which cancellation made at 48 hours prior to date of departure. However, no refund for cancellation with in 48 hours to the date of departure; or for failure to show up at your departure time.

Medical Informational
All participants in “Lombok Travel OnlinE, Trips, should be fit and healthy!
It is recommended, that all people with any medical problems or dietary restriction please tell us well, before departure, so as they maybe catered for. It is recommended to bring along with you any personal medication, also; some bands-aid, antibiotic, anti malarias, aspirin for headache, etc. (for tropic region)

Limitation of Liability
Lombok Travel Online, acts only in the capacity of transport companies, hotels, carrier, and other contractors, that connected with its itineraries. Will no responsibility for any loss, damage, injure, including death, changes of schedule, irregularities, etc. which are beyond of our control.

Travel Insurance
“Lombok Travel Online Ltd”, highly recommend, to bring your own travel insurance. You are entirely responsible for arranging travel insurance on your own, prior to trips departure-date. “Lombok Travel Online, accepts no liability and any reason for travelers who don’t carry traveler’s insurance.

And Finally
We take great pleasure in thank you for joining us via our website. If you do need any further assistance, please don’t hesitate to contact us or email us via email addresses.